Mobile phones have become the primary information source for most refugees on the move, and refugees staying in or transiting Tunisia and Libya are no exception. Transcultural Campaigning has therefore developed a series of ten short animation videos for UNHCR operations in these countries. Through these clips, refugees learn where and how to get assistance. The animated characters reflect the diversity of the refugee populations.
The videos cover topics such as services for refugees, registration modalities, complaint mechanisms and resettlement programmes in simple language. Each one is available in six language versions (English, Arabic, French, Amharic, Somali and Tigrinya). All clips are available both with and without subtitles. In all, 120 videos have been produced and 60 sound files extracted
In humanitarian operations, animated films are an incredibly flexible communication tool. The videos will mostly be disseminated through social media. Humanitarian workers can also show them to explain issues to a refugee in the absence of an interpreter. When shown muted and subtitled, the clips can provide information in waiting areas. Even the sound files are suitable as standalone audio messages, especially for illiterate audiences.
You can find three examples below: